privacy policy

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Cancellation Policy

• Late Cancellation & No Show Fees: If you cancel within 5 hours of the scheduled class, before 9pm for any 5:30am & 6am classes, or fail to attend without notifying us, a $15 fee will be charged to your account.
   
• Class Size and Reservation: Due to limited class spaces, we recommend booking online to secure your spot. Bookings are available 14 days in advance.
   

Membership Periods

• Payment Cycle: Membership payments are processed MONTHLY from the date you join. Each payment covers classes from that date for the next 14 days.
   
• Pause Your Membership: You may pause your membership for a minimum of 2 weeks and a maximum of 12 weeks within a 12-month period. To pause your membership, simply email us at apexfitness.shpk@gmail.com with at least 14 days' notice from your next scheduled direct debit payment.
   
• Cancel Your Membership: After the initial 12-week minimum term, members may cancel their membership by emailing info@apexfitco.net with a minimum of 30 days’ notice prior to their next scheduled direct debit payment. A $65 early cancellation fee will apply if the membership is cancelled before the contract term is completed. Once your cancellation request has been received, you will receive a confirmation email to finalize the process. Please note that all memberships are billed in advance, and no refunds will be issued if adequate notice is not provided.
   

Intro Offers and Launch Offers

• Eligibility: Introductory offers are only available to new clients who have not yet attended a class at APEX FIT CO LTDThese offers are valid for a specified number of days from your first class and allow access to regularly scheduled classes (excluding special events, guest teachers, and retreats).
   
• Refunds and Extensions: No refunds, transfers, suspensions, or extensions are offered on unused classes from intro offers.
  
   

Returns & Refunds

• Non-refundable Payments: All purchases, including membership payments and class passes, are non-refundable, non-exchangeable, and non-transferable. We do not offer refunds for unused memberships or passes.
   
• Refunds for Classes: APEX FIT CO LTD does not provide refunds or credits for classes that are missed, canceled, or changed for any reason.
   

General Terms

• Class Changes: APEX FIT CO LTD reserves the right to cancel or change teachers, events, classes, workshops, and teacher training without prior notice.
   
• Late Entry: Please arrive at least 10 minutes before your class. Late entry is not permitted for safety reasons.
   
• Class Full: If a class is full, the instructor may refuse entry.
   
• Personal Belongings: APEX FIT CO LTDis not responsible for the safekeeping of personal belongings. Please leave valuables at home or with a responsible party.
   

Payment for Group Classes

• Payment Method: All group class memberships are paid via DEBIT direct debit. DEBIT payments incur a 2.4% transaction fee for Visa and Mastercard payments.
   

Waiver of Liability

• By attending classes APEX FIT CO LTD you acknowledge that our classes may be physically strenuous. You voluntarily participate with full knowledge of the risks, including the risk of personal injury, property damage, or death.
   
• You agree not to sue APEX FIT CO LTD, its directors, employees, contractors, or members for any personal injury, property loss, or wrongful death, whether caused by negligence or otherwise.
   

By signing up for or attending classes at APEX FIT CO LTD, you acknowledge that you have read, understood, and agree to these Terms and Conditions.